Ordering is just a matter of adding your preferred items to your cart and checkout or contact us for assistance.

Product safety and quality are top priorities for STIIIZY. All our products are tested by state-licensed, independent labs to ensure they are free of harmful chemicals such as Benzine, pesticides and metals. We also maintain the highest quality by only using the purest cannabis extracts and botanical terpenes. We do not add “fillers’ ‘ such as vitamin E acetates to our products.

All inquiries submitted to support@stiiizycartsonline.com will be responded to within 72 business hours.

STIIIZY batteries and merchandise can be ordered online at stiiizycartsonline.com and they can be shipped anywhere in the country

Once a package/order has been processed and shipped by USPS, UPS and FedEx, we are not liable for any lost or stolen items. We recommend checking out these tips:

• Allow 36 business hours from the date of said deliverance for the package to arrive.
• Check the surrounding area for the package.
• Someone else may have accepted the delivery for you.
• There may have been a notice of attempted delivery.
• Contact your local USPS, UPS and FedEx with your tracking number

It can take 3-5 business days from the date of purchase for the order to be processed (weekends do not apply as business days). Our cut-off time for sending orders out is 3 PM (PST), Monday – Friday. Customers may experience a delay in their orders due to the postal services being at max capacity.

All online orders are final once placed. Please contact support@stiiizycartsonline.com with your order number for any questions.

Guide Package Protection protects your order against loss, damage, theft, and more. In just a couple of clicks, you’ll receive a refund or replacement for approved claims.

If your parcel hasn’t had an updated tracking scan in 5 days, it’s considered lost in transit, and you can make a claim.

You can get your cannabis delivered to any physical address in California and Colorado except for public places like parks, schools, libraries, or government buildings.

Depending on where you’re located and when you order, your delivery will usually arrive anywhere from 30-90 minutes within California and Colorado after your order is confirmed. Once you order, you will receive a confirmation text and you will be given a more accurate information.

We ship our products worldwide.

30 – 45 days depending on the claim type. This is from the date you placed your order.

With a pod inserted, the white LED light should come on during your draw, and you should notice vapor being produced.

Clogged pods may occur from time to time. To prevent clogging be sure to recharge the battery often so that it is always working at its optimum heat level. We recommend charging the battery on low voltage for 30-45 minutes.
Also check out these other troubleshoot and care tips:

• To clear clogs, try dry hitting it, meaning pull on the pod without the battery.
• Do not charge the battery with the pod inserted.
• Make sure the battery is fully charged before use.
• Do not use the product while the battery is charging.
• Keep pods and batteries away from extreme heat or cold, and humidity.
• Replace pods before they are completely dry to avoid overheating.

Minimal leakage may occur from time to time. Use a cotton swab with a small amount of rubbing alcohol to clean residue and see if the problem persists.

To prevent leaking, follow these care tips for pods:

• Keep pods and batteries away from enclosed small spaces, extreme heat or cold, and humidity.
• Do not store pods upside down.

If leakage persists or is excessive, please contact us at support@stiiizycartsonline.com.